POSITION SUMMARY

The PBM Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products.

The Business Product Owner also serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to:

• Contribute to business requirements for new and existing systems from ideation through production and project oversight
• Participate heavily in:
  • the extraction of requirements from business sources
  • discussions with technical resources on business or client intent and requirements
  • skills to discuss, if not influence, technical design of associated applications
  • the ability to guide technical support

Primary Functions

• Participate in defining business requirements with business sponsors or clients, TPO and System Engineering teams for new and modified business applications, product, or client requests
• Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests
• Provide input and insight into technical design of new and existing business applications
• Owns the creation of epics to support analytic needs
• Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
• Communicate and report on progress regularly with business stakeholders or clients
• Prioritize and manage workload and meet project deadlines
• Business, technical and financial acumen applied to projects and portfolio

Key Qualifications

• High school diploma required
• Bachelor’s degree preferred
• 5 years experience with program management or product owner preferred
• Knowledge of agile methodology preferred
• Proficiency in Jira preferred
• Business, technical and financial acumen preferred
• Ability to operate within a fast-paced work environment a plus
• Excellent communication (oral and written), facilitation and presentation, skills required
• Excellent organization skills preferred
• Proven ability to manage multiple projects simultaneously required
• Demonstrated problem solving and organization capabilities preferred
• Proven ability to manage multiple projects simultaneously and work well within an ambiguous environment preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 96,500 - 160,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The PBM Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products. The Business Product Owner also serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to:Contribute to business requirements for new and existing systems from ideation through production and project oversight. Participate heavily in:the extraction of requirements from business sourcesdiscussions with technical resources on business or client intent and requirementsskills to discuss, if not influence, technical design of associated applicationsthe ability to guide technical support. Primary Functions. Participate in defining business requirements with business sponsors or clients, TPO and System Engineering teams for new and modified business applications, product, or client requests. Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests. Provide input and insight into technical design of new and existing business applications. Owns the creation of epics to support analytic needs. Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption. Communicate and report on progress regularly with business stakeholders or clients. Prioritize and manage workload and meet project deadlines. Business, technical and financial acumen applied to projects and portfolio. Key Qualifications. High school diploma required. Bachelor’s degree preferred 5 years experience with program management or product owner preferred. Knowledge of agile methodology preferred. Proficiency in Jira preferred. Business, technical and financial acumen preferred. Ability to operate within a fast-paced work environment a plus. Excellent communication (oral and written), facilitation and presentation, skills required. Excellent organization skills preferred. Proven ability to manage multiple projects simultaneously required. Demonstrated problem solving and organization capabilities preferred. Proven ability to manage multiple projects simultaneously and work well within an ambiguous environment preferred. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10 Mbps download/5 Mbps upload. For this position, we anticipate offering an annual salary of 96,500 - 160,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

search terms: Product Owner+Operations