Part Time Remote Senior Help Desk Analyst Sat Sn 8a - 8p
Edison, NJ
Updated: May 06
job summary: Our client in Central New Jersey has an immediate opening for an experienced Help Desk Analyst (Contract Role). 100% Phone support/Remote SHIFT SATURDAY AND SUNDAYS 8AM TO 8PM Candidates should have extensive experience in Exchange, Active Directory, Office 365, Windows 11 and be able to multitask. Ability to take phone calls and escalate as required to Level 3 support. location: Edison, New Jersey job type: Contract salary: $33 -
[
"
- Respond to requests daily for technical assistance primarily via phone and e-mail
- Diagnose/resolve or escalate where appropriate technical hardware and software issues
- Log all incidents and questions
- Research questions using available resources (Internet, call tracking software, knowledgebase)
- Setup Audio/Video Conferences
- Follow Helpdesk procedures
- Administer Windows domain user accounts (Unlock accounts, reset passwords)
- Document solutions in the call tracking system knowledgebase
Systems Administration & Cloud Support
Administer Microsoft 365 environments, including Exchange Online, SharePoint, and OneDrive.
Manage Active Directory for user provisioning, terminations, password resets, and permissions.
Provide support for system and cloud administration tasks, including file migrations to OneDrive.
Use and create PowerShell scripts to modify AD objects
Key Technical Proficiencies:
- Windows 7/10 (MCP Preferred), Office 2007/13
- Active Directory Understanding (Mapping Drives, Unlocking Accounts, Network Printers, NTFS permissioning)
- Terminal Services/Remote Desktop Services and ThinClient Support a plus
#LI-NB2
" ][
"Required Skills -Technical Support\r\n\r\nSystems Administration\r\n\r\nMicrosoft 365\r\n\r\nExchange Online,\r\n\r\nOneDrive\r\n\r\nSharePoint\r\n\r\nActive Directory Administration\r\n\r\nuser accounts, group management, permissions\r\n\r\nStrong troubleshooting abilities \r\n\r\nExcellent communication skills (oral and written)\r\n\r\nAbility to handle escalated technical issues with white-glove service for C-level executives\r\n\r\nEducation and Experience:\r\n- Minimum 7 years of technical phone support in a Windows/Microsoft Office environment (preferably financial background)\r\n- 4 years college or technical school certification\r\n- Microsoft certified or actively seeking Microsoft certification"
]
Our client in Central New Jersey has an immediate opening for an experienced Help Desk Analyst (Contract Role). 100% Phone support/ Remote SHIFT SATURDAY AND SUNDAYS 8 AM TO 8 PM Candidates should have extensive experience in Exchange, Active Directory, Office 365, Windows 11 and be able to multitask. Ability to take phone calls and escalate as required to Level 3 support. location: Edison, New Jersey job type: Contract salary: $33 -[ "- Respond to requests daily for technical assistance primarily via phone and e-mail- Diagnose/resolve or escalate where appropriate technical hardware and software issues- Log all incidents and questions- Research questions using available resources (Internet, call tracking software, knowledgebase)- Setup Audio/ Video Conferences- Follow Helpdesk procedures- Administer Windows domain user accounts (Unlock accounts, reset passwords)- Document solutions in the call tracking system knowledgebase. Systems Administration & Cloud Support Administer Microsoft 365 environments, including Exchange Online, SharePoint, and One. Drive. Manage Active Directory for user provisioning, terminations, password resets, and permissions. Provide support for system and cloud administration tasks, including file migrations to One. Drive. Use and create PowerShell scripts to modify AD objects Key Technical Proficiencies:- Windows 7/10 (MCP Preferred), Office 2007/13- Active Directory Understanding (Mapping Drives, Unlocking Accounts, Network Printers, NTFS permissioning)- Terminal Services/ Remote Desktop Services and Thin. Client Support a plus#LI-NB 2" ][ "Required Skills -Technical Support\r\n\r\n. Systems Administration\r\n\r\n. Microsoft 365\r\n\r\n. Exchange Online,\r\n\r\n. One. Drive\r\n\r\n. SharePoint\r\n\r\n. Active Directory Administration\r\n\r\nuser accounts, group management, permissions\r\n\r\n. Strong troubleshooting abilities \r\n\r\n. Excellent communication skills (oral and written)\r\n\r\n. Ability to handle escalated technical issues with white-glove service for C-level executives\r\n\r\n. Education and Experience:\r\n- Minimum 7 years of technical phone support in a Windows/ Microsoft Office environment (preferably financial background)\r\n- 4 years college or technical school certification\r\n- Microsoft certified or actively seeking Microsoft certification" ]
search terms: Help Desk Analyst+Help Desk
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not endorsed, sponsored or affiliated with the actual employer of the job. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder.
Help Desk Analyst Job Openings: Earn $15-$45/Hr. Immediate Hire
Edison
Upload your Resume - Let Employers find you!
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Local Job Bulletin uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, job descriptions and other company descriptions / details are the property of their respective holder. Local Job Bulletin does not have its users apply for a job on the LocalJobBulletin.com website. Additionally, Local Job Bulletin may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.;